Prime VAT Consultants respects your privacy and is committed to protecting your personal information.
Information Collection
We may collect personal information such as your name, email address, phone number, billing information, and other details required to provide our consultancy services.
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
Prime VAT Consultants will not pass any debit/credit card details to third parties.
Data Protection
Prime VAT Consultants takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://primevatconsultants.com/ cannot guarantee the security of any information that is disclosed online.
Third-Party Websites
The merchant is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
Policy Updates
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections to stay updated about changes on the website. Modifications will be effective on the day they are posted.
Delivery / Service Policy
Prime VAT Consultants provides VAT consultancy, tax advisory, accounting, filing, and related professional services.
Service timelines depend on the type of consultancy or filing service selected and will be communicated to the customer before service confirmation.
No physical goods are shipped through the website.
Customers are advised to retain a copy of payment confirmation, invoices, and service confirmation records for their reference.
Proof of service delivery and customer confirmation records will be maintained by the Company.
Payment Confirmation
Once payment is successfully completed, the customer will receive payment confirmation by email within 24 hours of successful transaction processing.
Refund Policy
Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.
Refund requests may be accepted under the following conditions:
- The wrong service package was charged by the merchant.
- The consultancy service purchased was materially defective.
- The purchased service was not delivered as agreed.
- Duplicate payment or transaction processing errors occurred.
- The service was incorrectly processed by the merchant.
VAT consultancy, tax advisory, filing services, and digital services may be non-refundable once approved or delivered.
If no refund is applicable for a particular service, the same will be clearly communicated to the customer before purchase confirmation.
Cancellation Policy
Customers may request cancellation within 24 hours of placing the order or before the consultancy work or filing process has started, whichever occurs earlier.
Cancellation or replacement requests after work commencement will be reviewed based on the completed service stage and related conditions.
Cancellation and replacement may be allowed only if the service process has not been initiated or completed by the Company.
If cancellation is approved, applicable refunds will be processed according to the Refund Policy.
If cancellation is not applicable for a particular service, the same will be clearly communicated to the customer before purchase confirmation.
Contact Us
If you have any questions regarding this Privacy Policy, you may contact us:
Email: info@primevatconsultants.com